I have a background in eLearning, Instructional Design, training and teaching, having taught in both New Zealand and the United Kingdom. I hold a Postgraduate Diploma in Computer Science and completed my Master of Education in Online and Distance Education (with Honours) in 2010, researching the perceptions of staff and students in the use of asynchronous and synchronous tools.
In 2009 I was appointed New Zealand's first Higher Education Adobe Education Leader in recognition of my work in the area of web-conferencing. In 2004 I was appointed as one of 15 inaugural Flexible Learning Leaders in New Zealand, recognising my innovative use of technology in teaching and learning.
I have experience in a number of multimedia and web-authoring products, as well as an absolute passion for all Apple products, notably the Macintosh. From 2002-2007, I wrote the multimedia section of New Zealand's only Macintosh magazine "NZ Macguide". In 2003, I launched NZMac.com, a website dedicated to supporting the New Zealand Macintosh community, and a sister site (NZiPhone.com) in 2008, before selling the sites in 2011.
NZMac.com was the largest Macintosh web site in New Zealand and ran on an open source content management system called Joomla. I am an experienced Joomla user (this site runs on Joomla) and NZMac.com was featured as a case study in a published Joomla book, as well as being mentioned briefly in another.
I recently completed working as an Instructional Designer (on contract) at Accident Compensation Corporation. Responsibilities included:
- Complete the instructional design component of learning solutions for CP1 Client Transformation, ensuring that instructional design recommendations are efficient, effective, fit-for-purpose and aligned with ACC’s vision and values.
- Take responsibility for ensuring needs are met, through working in a collaborative way with key business representatives and subject matter experts, and following agreed user testing and approval processes.
- Working closely with the Learning, People Development and Business Process Management (BPM) to ensure the learning solution is fit for purpose and meeting timelines.
- Use project management disciplines to achieve project goals within agreed time, cost, and quality parameters.
- Actively assist the Learning Consultant to:
- Define scope, work schedule and budgets for the project
- Monitor milestones and deliverables in accordance with the project plan
- Provide regular updates on project status, risks and issues in agreed formats, and within agreed timeframes.
- Participate and, where required, lead post-implementation reviews to identify learning/improvement opportunities.
- Ensure that the integrity of the People Development brand is maintained and that agreed templates are used (where applicable)
- Establish and maintain constructive and effective relationships with stakeholders and contacts both internal and external to ACC
Prior to this I completed an instructional design and training contract at the Ministry of Foreign Affairs and Trade as part of the Asset Information Management System (AIMS) Project. This included developing and delivering training in Wellington, Washington DC and London to Embassy and High Commission staff from around the world. My responsibilities included:
- Undertaking an appropriate training needs analysis
- Updating the AIMS Training Strategic Plan to reflect the training scope for enhancements and new functionality being implemented
- Develop training collateral (including Adobe Captivate), covering systems, processes and support
- Lead the development and delivery of training (face-to-face and via Adobe Connect)
- Participate in change management, deployment and support activities