eLearning website

By the time I started in the College of Humanities and Social Sciences, WebCT (the University's Learning Management System at the time) had been in use in the University for a number of years. Surprisingly no-one had ever written online support material for staff on how to use WebCT. As part of my role as an E-Learning Facilitator, I developed and maintained an e-learning website to support staff. The site featured support for WebCT , Adobe Connect (formerly known as Macromedia Breeze - a flash-based presentation and virtual conferencing system) as well as information on other technologies and their use in e-learning.

As well as developing support material for staff, I was the first person at Massey University to develop support material online for students who were using our Learning Management System. Student support wasn't actually part of my responsibility (it was just there was an obvious needs for support) and ultimately we donated the student FAQs (Frequently Asked Questions) to a central student support site once they saw the benefit of the material.